Gamer Nights Shop Terms and Conditions
Postage and Delivery Times
We charge a standard postage of £2.50 on all items with an additional 50p per extra item and all items are sent recorded delivery so you will have to sign for the item on receipt, Items cannot be left unsigned for.
Free Delivery on orders over £30 UK ONLY
Heavy and Fragile Items come with additional postage costs and very small items a reduced cost which will be made clear on Checkout.
Whilst we make every effort to get your order out on the same day, all orders received after midday will be sent the following working day. In addition, orders placed Saturday or Sunday, will be dispatched on Monday and for bank holidays the next working day.
December Deliveries and deliveries during and around severe weather may take longer.
Pre-orders are paid for up front and will be posted out to customers as soon as we receive them, we aim but cannot guarantee release day delivery.
These are the days between and including Monday to Friday and do not include public holidays and weekends.
All our Games are sold as Pre-Owned unless Marked as “NEW” any codes that may come with pre-owned Games should be considered used and games cannot be returned due to these codes not working.
Some Discs May have slight Marks on but all are fully tested and working.
Refunds will only be given on faulty (non Working) DVD’s, consoles and Games that we are unable to repair to a working state (Repair Time May Vary) or replace with same item.
All returned items will be fully tested before a refund is given.
Refunds will not be given:
- Because you or the person it was bought for don’t like it
- It was Bought in Error for You or Someone else
- You or the person it was bought for find it too hard
No Refund will be given for any item suffering damage after the POINT OF SALE All Items sold on-line are photographed and dated before dispatch as proof of The Quality of the item sent.
Delayed / Lost Delivery:
Gamer Nights only considers an order is lost if it is not received within 14 days after the date Gamer Nights has dispatched the order.
Claims for lost orders can only be applied for after 28 days from the date the order was dispatched. It is recommended that the customer call their local Royal Mail Collection Office/Depot as in many cases that it is being held for the customer to collect.
It is known that the postal service don’t always leave a card regarding a mis-delivery.
Right to Cancel, Refund / Returns
The Customer may cancel their order, for any reason and at any time, up to seven working days after the Customer has received their goods. A ‘working day’ means a Monday, Tuesday, Wednesday, Thursday or Friday (excludes Public Holiday). In the event that the Customer wishes to cancel their order, the Customer must contact Gamer Nights by writing, email, telephone.
Should a customer wish to invoke their right to cancel on any item, the product must be returned to Gamer Nights in its original packaging and in a resalable condition with all seals and wrappings.
Should the Customer invoke their right to cancel, the following Terms apply.
If Gamer Nights has not yet despatched the product, Gamer Nights will cancel the Customer’s order and arrange refund to the Customer’s account.
If Gamer Nights has already despatched the product, the Customer undertakes the responsibility to return that product to Gamer Nights.In this event, Gamer Nights will refund the cost of the item, but will not refund any postal charges paid by the Customer as part of their initial order. The Customer must return the item to Gamer Nights within 21 days of receipt to qualify for a refund.
Gamer Nights is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Gamer Nights may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2018
By using Gamer Nights websites (including our mobile site), our social media pages, our telephone line and any other Gamer Nights service, you are acknowledging that we are processing your personal information and, where necessary consenting to such practices, as outlined in this statement.
What we collect
We may collect the following information:
contact information including email address
Address for Delivery
other information relevant to your order
- We DO NOT store any payment details, this is all handled by PAYPAL
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Your Name/Address is used to send you your items
- Your Email Address is used for order confirmation and order updates
- These details are stored for future orders/refunds
How Long Do We Keep your Information?
We keep your information until you ask us to remove it.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will not use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679.
If you would like a copy of the information held on you please Email email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.